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GoatedZone / Your information
This page explains what information GoatedZone uses, why it is needed and the choices available to you when using our store.
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When you create or use a GoatedZone account, we handle your email address, phone number, account name where available, sign-in information and account verification status. These details let you sign in, manage your account and connect purchases and rewards to you.
For email-and-password accounts, we store a password hash rather than your readable password. We also keep account creation and update records, session records, and verification or password-reset records used to protect account access.
If you choose Google Sign-In, Google provides a unique account identifier, your verified email address and your name when available. We use this information to create or authenticate your GoatedZone account and keep a record of its connection to Google.
GoatedZone does not receive your Google password. The sign-in permissions request identity, email and basic profile information, not access to your Gmail messages or Google Drive files. If your GoatedZone account still needs a phone number, we ask you to add it after sign-in.
We store order references, purchased products and quantities, prices, discounts, currency, order status and relevant dates. An order can also contain your contact phone number and the account details required by the selected product.
For Free Fire products, this includes your Player ID. Where a player check is available, that ID is sent to a game-service provider to check the account and region and return player information such as a nickname or server. Required order details are also used to fulfill the purchase and track its progress.
GoatedZone does not ask for your game-account password. Do not include game passwords in order details or support messages.
Payment records can include the payment method, payer phone or account number, amount, processing fee, currency, transaction reference, payment status and verification results. If you submit a manual payment, we also receive the reference and any payment note you provide.
Payment service providers process payments and return information needed to confirm their outcome. We use these records to match payments to orders, prevent repeated processing and investigate payment problems. GoatedZone does not ask you to enter a payment PIN or full card credentials into its own order forms; any required payment authorization takes place through the payment service.
When you use Spin rewards, we keep records of eligibility, the purchase or account associated with a reward, available and used spins, the confirmed result, expiry and redemption. These records allow us to show your rewards and prevent duplicate claims or use.
If you contact support, the information you send may include your email address, phone number, order reference and message contents. Share only what is needed to explain the issue. Email and other contact services you choose also process the messages sent through them.
We use the information described above to:
Security checks use information such as the requesting network address and account or order identifiers. Rate-limit records use hashed identifiers to help detect repeated attempts.
Operating the store involves infrastructure and database providers, email delivery providers, payment service providers, and game or digital-product fulfillment providers. The information involved depends on the service: email delivery uses your address and message content; payment processing uses payment and order details; game checks and fulfillment use the product and required account identifiers.
Google processes your sign-in under its own privacy policies. Payment services and external contact services may also have their own privacy notices. Review the information they present when you use them.
GoatedZone uses measures including password hashing, protected session cookies, access checks for customer orders and server-side validation of payments and rewards. No online service can guarantee that every security risk will be prevented. Keep your sign-in details private and sign out on shared devices.
You can view your orders and update your contact phone number in your account. Password settings and the password-reset flow are available for account security. Self-service email changes are not currently supported.
For questions or requests about access to, correction of or deletion of your information, contact [email protected]. Do not send passwords or payment authorization codes with your request.
This page may be updated to reflect changes to the store or how information is handled. The date above identifies the latest revision.
For privacy questions, email [email protected]. For information about purchases and using the store, read our Terms of Service.